background-image: URL('http://site.stopsnoringmouthpiece.com/1choiceredesign/stopsnoringmouthpiece2_06.png');background-repeat: no-repeat;height: 53px;
How does VitalSleep work?The FDA-cleared VitalSleep is a boil and bite mouthpiece designed to gently pull the lower jaw forward, improve airflow into your lungs and allow for quiet breathing while you sleep.
What material is VitalSleep made of?VitalSleep is made of solely USA sourced materials. It has been cleared by the FDA and is registered with them - 510(k) Number K092942. It is made of a FDA cleared flexible thermoplastic that is made in the USA by Dupont. The latex free and Bisphenol-A (BPA) free material has been classified as safe for use in the mouth. Many other mouthpieces are not FDA cleared and are made overseas WITH NO quality control or safety regulations. We do not recommend you purchase such a device.
What does being FDA cleared mean?
All oral stop snoring mouthpieces sold in the USA are regulated by the Food & Drug Administration and must meet their requirements. In order to receive FDA clearance, a product must undergo very strict safety testing. Many other products sold are not FDA cleared and as a result there is not way to verify them for safety. For your safety we do not recommend you purchase such a device.
Can I breathe through my mouth while wearing VitalSleep?Yes. The VitalSleep Stop Snoring Mouthpiece is designed to allow the user to be able to breathe comfortably through the mouth while wearing it.
What if I do not mold VitalSleep correctly?
If an error is made while fitting or molding VitalSleep please let us know and we will send you a free replacement. We will even replace it for free if your dog chews it up! :)
I returned my order. When will I receive a refund?
We will credit your credit card once we receive your return. Go to our RMA page
to request and receive a refund.
Does VitalSleep have a hinge to open and close?
No. VitalSleep does not have a hinge. It can be adjusted so that the lower half comes forward further to help you stop snoring.
How long with VitalSleep last?
Your VitalSleep Stop Snoring Mouthpiece will last approximately 9-12 months with regular use.
Why do I need to fill out VitalSleep's health questionnaire?
VitalSleep is an FDA-cleared, Class II medical device. Because of this status, it requires a prescription from a licensed physician or dentist. The VitalSleep health questionnaire which is presented during checkout is used to qualify that VitalSleep is suitable for use by the buyer.
How do I clean my VitalSleep?
We recommend washing your VitalSleep Stop Snoring Mouthpiece with warm water, a toothbrush and toothpaste, after each use. You may also clean it using denture cleaner.
Is the instruction manual available online?
Where should I store my VitalSleep when not in use?
In order to keep your VitalSleep Stop Snoring Mouthpiece in good condition, we recommend that you store it in the included storage case. We also recommend that you clean it after each use and prior to storing.
How can I pay for VitalSleep?
We accept all major credit cards such as Visa, Mastercard, Discover, American Express and Paypal.
What if VitalSleep does not work for me and I would like a refund?
We are so confident that VitalSleep will help you to stop snoring, we offer a 30-day satisfaction guarantee policy on all VitalSleep Stop Snoring Mouthpieces and 1 year warranty. If you would like to return your device for a refund or free replacement please fill out the RMA Form
to request your refund or free replacement. We will email you back with a Return Merchandise Authorization (RMA) number. Shipping fees paid by buyer are not refundable. Buyer is responsible for return shipping fees.
Does VitalSleep come with a warranty?
Yes. We will replace your VitalSleep Stop Snoring Mouthpiece with a new device within 1 year of purchase, for any reason for no additional cost. Simply pay cost of shipping. We also allow for free exchanges if an error is made during the molding or fitting process. Shipping fees are not refundable and buyer is responsible for shipping costs.
Will I be charged sales tax?
No. There is no sales tax on VitalSleep. Medical devices are not taxable products in the USA.
My doctor gave me a prescription, may I use to to purchase VitalSleep?
Yes. We will accept your prescription from your doctor. Please contact us at firstname.lastname@example.org for instructions on how to send us your prescription.
How do I return VitalSleep?
You may return VitalSleep for any reason within 30 days of you receiving your order. Go to our RMA page
to request and receive refund.
Can VitalSleep be purchased in a store?
No. VitalSleep is not available in any store.
Do you ship to international countries?
Yes. We ship to certain international countries. Email us at email@example.com with your inquiries to specific countries we will ship to.
How long will it take for my VitalSleep to arrive and what is the S&H cost?
-USPS Regular Mail: Approximately 2-5 business days.
-USPS Priority Mail: 2-3 business days.
-UPS Ground: Approximately 2-5 days.
We ship in 2 business days.. Shipping and handling costs start at only $5.90 for USPS first class mail, $7.90 for priority mail and $18.90 for Express Next Day mail. For other shipping methods, such as UPS, costs start at $8.00 and will vary based on your location. Actual cost will be displayed during the checkout process. All orders ship out of our warehouse in New York.